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Terms & Conditions

Welcome to Madhubhan Resort & Spa. These Terms & Conditions govern your access to and use of madhubanresortbooking.com and any bookings, enquiries, or services made through the website.

By accessing or using the website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

1. Website Usage

The website is intended to provide information about Madhubhan Resort & Spa, including accommodation, facilities, dining, spa services, offers, and booking-related information.

You agree to use the website only for lawful purposes and not to:

  • Misuse or interfere with the website

  • Attempt unauthorised access to systems or data

  • Submit false or misleading information

  • Use the website for fraudulent purposes

  • Copy or reproduce website content without permission

2. Hotel Reservations

When making a reservation, you agree to provide accurate and complete information, including your name, contact details, number of guests, and stay dates.

A reservation is subject to availability and is confirmed only after the applicable booking requirements have been completed.

The resort reserves the right to refuse or cancel a reservation in cases of suspected fraud, incorrect information, or other legitimate circumstances.

3. Rates and Payments

Room rates, packages, taxes, fees, and other charges displayed on the website may change without prior notice.

The total amount payable will depend on the applicable booking details and selected services.

Where online payment is available, payments may be processed through third-party payment providers. Their terms and conditions may also apply.

4. Cancellation and Refunds

Cancellation, modification, and refund policies may vary depending on the room type, package, promotional offer, or booking arrangement.

Guests should carefully review the applicable cancellation terms before completing a reservation.

Any eligible refund will be processed according to the applicable booking and cancellation policy.

5. Check-In and Check-Out

Guests must follow the resort's applicable check-in and check-out timings.

Valid identification may be required during check-in.

The resort may request additional information or documentation where required by applicable laws or regulations.

6. Guest Responsibilities

Guests are expected to:

  • Follow resort rules and regulations

  • Respect other guests and staff

  • Take reasonable care of resort property

  • Comply with applicable safety requirements

  • Provide accurate information during booking and check-in

Guests may be responsible for costs arising from damage to resort property caused by their negligence or misconduct.

7. Website Content

We make reasonable efforts to ensure that information published on the website is accurate and up to date. However, room photographs, descriptions, facilities, menus, prices, availability, and other information may change from time to time.

We reserve the right to correct errors, update information, or modify services without prior notice.

8. Third-Party Links and Services

The website may contain links to third-party websites, payment platforms, booking systems, or other services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their respective terms and policies.

9. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, videos, and other materials, is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, or commercially use website content without prior written permission from the respective rights holder.

10. Limitation of Liability

To the extent permitted by applicable law, Madhubhan Resort & Spa will not be responsible for losses arising from:

  • Temporary website unavailability

  • Technical failures beyond our reasonable control

  • Third-party services or payment platforms

  • Incorrect information supplied by users

  • Events beyond our reasonable control

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

11. Force Majeure

We will not be liable for delays, cancellations, or inability to provide services caused by circumstances beyond reasonable control, including natural disasters, government restrictions, pandemics, strikes, technical failures, emergencies, or other unforeseen events.

12. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.

13. Changes to These Terms

We may modify these Terms & Conditions at any time. Updated terms will be published on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having authority over the matter.

15. Contact Us

For questions regarding these Terms & Conditions, reservations, cancellations, or other services, please contact Madhubhan Resort & Spa through the contact details provided on the website.

Website: madhubanresortbooking.com

Important: This is a general Terms & Conditions template. Before publishing, it should be reviewed and customised with the resort's actual legal business name, address, booking/cancellation rules, payment terms, check-in/check-out times, and applicable legal requirements.